Privacy Policy

This Privacy Policy is established by Profound Consulting AG, whose registered office is located at Höhenweg 15, 6314 Unterägeri, Switzerland, whose identification number (IDE) is CHE-250.886.502, and email address is info@profound-consulting.com (acting as data controller and hereinafter referred to as “we”, “our” and “us”).

The purpose of this Policy is to inform visitors (hereinafter referred to as “you”, “your”) to the website hosted at the following address: www.profound-consulting.com (hereinafter referred to as the "website") of the manner in which their data is collected and processed by us.

By using the website you are accepting the terms of this Privacy Policy.

1. Personal Data Collected

We collect and process the following personal data (in accordance with the methods and principles described below):

Your domain (automatically detected by our server) including the dynamic IP address;

Your e-mail address, name and/or phone number if you have previously revealed them, for example by sending messages or queries on the website, by communicating with us by e-mail, by accessing the restricted part of the website by means of identification, etc.;

The information regarding the pages that you have consulted on the website;

Any information that you have given voluntarily, for example in the context of information surveys and/or registrations on the website, or by accessing the restricted part of the website by means of identification.

2. Collection methods

We collect personal data in the following manner :

Web contact form (to register to our activities or to our newsletter); and

Cookies (for information about how we use them and what types of information are collected via cookies, click here).

3. Legal basis

We process your personal data when you have given us specific consent or if such processing is necessary for the performance of a contract to which you are a party. Where the legal basis of the processing is consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of any processing carried out prior to the withdrawal of consent.

Some of the processing operations are based on the legal basis of our legitimate interests. These legitimate interests are proportionate to the respect of your rights and freedoms. If you wish to be informed of the details of the purposes based on the legal basis of the legitimate interests, please contact us on the following email address: info@profound-consulting.com

4. Purpose of the processing

Your personal data will be used exclusively and only to the extent necessary, to allow us to:

Answer to your direct requests and questions;

Allow you to register to one of our activities (sessions, coaching, etc.);

Send and follow-up of orders and invoices;

Send you one or more of our newsletters or tailored communications, provided you have given us explicit prior consent to do so;

To improve the quality of the website and of the products and/or services offered by us.

We may combine the Personal Data you submit via this Website with other personal data we have obtained about you from other sources such as email or telephone for the same purposes.

We may be required to carry out processing operations that are not yet provided for in this Policy. In this case, prior to using your personal data for other purposes, our Privacy Policy will be updated and we will contact you in order to inform you of the changes and give you the possibility, where appropriate, of refusing such use.

5. Storage duration

We shall only keep your personal data for the time reasonably necessary for the purposes described above and in accordance with legal and regulatory requirements.

At the end of the retention period, we shall make every effort to ensure that your personal data have been made unavailable and inaccessible.

6. Direct Marketing

We will not use your personal data for direct marketing purposes without your prior explicit consent unless permitted by applicable law.

If you decide at any time to stop receiving commercial or promotional information from us, you may, free of charge and without having to provide any justification, unsubscribe from any direct marketing campaign and object to the future processing of your personal data for such purposes by sending us an email at info@profound-consulting.com. You may also use the opt-out procedure provided in any promotional message you receive from us.

Please note that opting out from receiving promotional messages from us will not prevent you from receiving information relating to any contract you may have entered into with us.

7. Sharing personal data to third parties

We will not make your personal data available to third parties and will not disclose it publicly unless such transfers are based on your specific consent, are necessary for the performance of a contract between you and us, or where such transfer of personal data is otherwise permitted or required by law or by order of an administrative or judicial authority.

We may transfer your personal data to the following recipients: partners involved in our activities, providers of statistical information on the use of our website, mailing tools used to send our newsletters, and hosting providers.

8. Security

We have implemented technical and organisational measures in accordance with standard industry practices to ensure an appropriate level of security of the personal data processed.

Nevertheless, security requires efforts on the part of all parties concerned. We therefore encourage you to contribute to these efforts by taking appropriate security measures yourself, including using strong passwords and keeping all user names and passwords (where applicable) confidential. Should the personal data under our control be compromised, we shall act promptly to identify the cause of the breach and take appropriate remedial action.

We shall inform you of this incident if required to do so by law.

9. Your rights

At any time, you may exercise your right to request access to, rectification of, and, as the case may be, erasure of any Personal Data relating to you. You may also object to data processing or request a restriction of processing and benefit from a right to data portability (as applicable) in accordance with applicable data protection law. You may do so by sending a signed request form with a copy of your identity card, passport or other proof of identity to info@profound-consulting.com or by post to Furrenstrasse 28 E, 6314 Unterägeri, Switzerland.

You have the right to withdraw consent at any time. This does not affect the legality of processing based on consent given prior to such withdrawal.

As a data subject in the European Union, you have the right to lodge a complaint with a supervisory authority (in particular in the EU Member State of your habitual residence, place of work or the place where the breach occurred) if you believe that the processing of your personal data violates applicable data protection legislation.

The following are details of some of the rights mentioned above :

a) Right of access

You may obtain free of charge the written communication or a copy of the personal data concerning you that has been collected.

We may charge a reasonable fee based on administrative costs for any additional copies requested by you.

Where you submit such a request electronically, the information shall be provided in a commonly used electronic form, unless you request otherwise.

Unless an exception is provided for in the General Data Protection Regulation, you shall be provided with a copy of your data no later than one month after receipt of the request.

b) Right of rectification

You may obtain, free of charge, as soon as possible and within one month at the latest, the rectification of your personal data that are inaccurate, incomplete or irrelevant, as well as complete them if they prove to be incomplete.

Unless an exception is provided for in the General Data Protection Regulation, the request for application of the right of rectification shall be dealt with within one month of its submission.

c) Right of erasure

You may ask us to erase the personal data relating to you that has been collected by us.

Unless an exception is provided for in the General Data Protection Regulation, we shall reply to your request as soon as possible and within one month at the latest and to state the reasons for not doing so if we intend not to comply with such a request.

d) Right of objection

You may object, free of charge, to the processing of the personal data relating to you that has been collected by us.

10. Contact Data

For any questions and/or complaints relating to this Policy, you may contact us at the following email address: info@profound-consulting.com

11. Modification

This Privacy Policy is effective from 1 July 2020.

We reserve the right to modify the provisions of this Policy at any time. The modifications will be published directly on our website. We encourage you to periodically visit this page to review the most current version of this Privacy Policy, as your continued use of this website following the posting of changes to these terms will mean that you acknowledge these changes.

12. Applicable law and jurisdiction

This Privacy Policy shall be governed by Swiss law.

Any dispute relating to the interpretation or execution of this Policy shall be submitted to the courts of Zug.

PRIVACY POLICY

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